Privacy Policy

Effective Date: September 12, 2025

This Privacy Policy describes how Veronica Mirzac Inc., operating as Reconnect Retreats (“we,” “us,” or “our”), collects, uses, and protects your personal information when you visit our website, register for a retreat, or engage with our services.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Identification Information: Name, email address, phone number, billing address, emergency contact, and other details you provide when registering for a retreat or subscribing to our communications.
Payment Information: Payment details are collected through third-party payment processors (e.g., Stripe, PayPal, Gumroad, Brevo) and are not stored on our servers.
Technical Data: IP address, browser type, device information, and website usage data through cookies or analytics tools.
Voluntary Information: Any additional details you choose to share with us, such as dietary restrictions, wellness goals, or feedback.

2. How We Use Your Information

We use the information we collect to:

Process retreat registrations, payments, and bookings.
Communicate important updates, confirmations, or changes related to your retreat.
Provide newsletters, promotional emails, or resources (with your consent).
Respond to inquiries and provide customer support.
Improve our website, services, and user experience.
Comply with legal obligations.

3. How We Protect Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. Payment details are processed securely by third-party providers, and we do not store full credit card information.

4. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your data with:

Service providers who support our operations (e.g., payment processors, email platforms, website hosting).
Legal authorities if required by law or to protect our legal rights.
Retreat facilitators or partners, but only as necessary to deliver specific services you have signed up for (e.g., dietary information for meal planning).

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Enhance site functionality.
Track website usage for analytics.
Improve marketing effectiveness.

You can control cookie settings in your browser. Disabling cookies may affect certain features of the website.

6. International Data Transfers

If you access our website from outside Canada, please note that your information may be transferred to and processed in Canada, where privacy laws may differ from those in your jurisdiction.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you.
Request corrections or updates to your data.
Request deletion of your data, subject to legal or contractual obligations.
Withdraw consent for receiving marketing communications.

To exercise these rights, please contact us using the information below.

8. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their policies.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updates will be posted on this page with the revised “Last Updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via the contact button at the bottom of the website.

Last Updated: September 2025